Terms & Conditions - Active Sitting Chair for Posture & Back Pain


Healthy Sitting Ltd. (hereinafter: the seller) is a UK based company (Company number: 09037904) and complies with UK consumer law. This means that shopping with us is safe. The laws of England and Wales govern these Terms and Conditions, and you agree to submit to the exclusive jurisdiction of the courts of England and Wales and agree that any lawsuit must be heard in those courts. By visiting our website, you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.


The seller will not be held responsible for any damages caused by using the site or for that matter not being able to use the site. The seller doesn’t guarantee a problem-free uninterrupted and secure access to the website.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna: 

  • Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.


We supply Symbiotic chairs to customers in the UK including Isle of Man and the Channel Islands in around 14 business days from the date of the payment received. The cost of the delivery to a UK address is £ 36.00 inc VAT (there is no extra customs charge as we deliver from the UK).

Delivery time and cost varies for different countries in the EEA and other parts of the world. Please fill in the contact form to make a specific enquiry.
Times quoted are so quoted in good faith but shall be non-binding. The seller shall not be liable for any losses incurred by the consumer or any other person as a result of any delay in the delivery of the goods or any part of the order for any reason whatsoever. The due performance of the contract is subject to cancellation or such variation as the seller may find necessary as the result of instructions or lack of instructions from the buyer or as a result of an industrial dispute or any cause whatsoever beyond the seller’s reasonable control.


We offer a 40-day money-back guarantee for all our models, offering a refund for the returned product, starting from the date of the delivery to your address.

If for some reason you might not be satisfied with the product, you can contact us and arrange that the product is returned to our UK address within 40 days from the date of delivery, and receive a full refund.

Before returning the product to us, we can offer advice to improve your workstation set up.

Only undamaged products in like-new condition without any scratches or damaged components will be eligible for a refund. If a product is returned to us in damaged condition, we reserve a right to refuse a refund.

You are only eligible for a refund if you haven’t already purchased and returned a product to us. A consumer who returned a product and claimed a full refund would not be entitled to purchase a new Symbiotic chair within the next 12 months.


The seller is a UK VAT registered company.
VAT number: 293 4280 87


Prices for our products are subject to change without notice due to variations of currency exchange rates and other factors. The seller reserves the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. The seller shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the service.


The seller has made the best effort to display as accurately as possible the colours and images of its products that appear at the site. The seller cannot guarantee that your computer monitor’s display of any colour will be accurate. The seller reserves the right to limit the sales of products to any person or geographical region. The seller may exercise this right on a case-by-case basis. The seller does not warrant that the quality of any of products, services or information purchased or obtained by you will meet your expectations.


The seller has no liability (including liability in negligence) to you or any other person for any loss or damage (consequential or otherwise) however suffered or incurred in relation to the products offered on this website or caused by or resulting directly or indirectly from those products or from any failure, breakdown, defect or deficiency of any nature in the products.