Terms & Conditions - Symbiotic Chair


Healthy Sitting Ltd. (hereinafter: the seller) is a UK based company (Company number: 09037904) and complies with UK consumer law. This means that shopping with us is safe. The laws of England and Wales govern these Terms and Conditions, and you agree to submit to the exclusive jurisdiction of the courts of England and Wales and agree that any lawsuit must be heard in those courts. By visiting our website, you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.

The Consumer Rights Act of 2015 came into force on 1 October 2015. Healthy Sitting Ltd. abide by all relevant conditions as laid out in the amended act.


The seller will not be held responsible for any damages caused by using the site or for that matter not being able to use the site. The seller doesn’t guarantee a problem-free uninterrupted and secure access to the website.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.


We normally supply Symbiotic chairs to customers in the UK in around 14 business days from the date of the payment received.

Delivery of white faux leather models take around 21 business days.

The cost of the delivery to a UK address is £ 24.00 inc VAT (there is no customs charge as we deliver from the UK).

The chairs are delivered flat packed and can be assembled without tools.

Delivery to the Republic of Ireland takes around 14 business days from the time of the payment received (cost: £ 24.00 inc VAT).

Delivery time and cost varies for different countries in the EEA and other parts of the world.

Times quoted are so quoted in good faith but shall be non-binding. The seller shall not be liable for any losses incurred by the consumer or any other person as a result of any delay in the delivery of the goods or any part of the order for any reason whatsoever. The due performance of the contract is subject to cancellation or such variation as the seller may find necessary as the result of instructions or lack of instructions from the buyer or as a result of an industrial dispute or any cause whatsoever beyond the seller’s reasonable control.


We offer a 40-day money-back guarantee for all our models, offering you a full refund for the returned product, starting from the date of the delivery to your address. Refunds will be made within 7 days of receipt of the returned item. Delivery charges will not be refunded unless the item is faulty.

To help with product returns we will send you for free an easy-pack box with instructions on how to re-pack the chair for sending it back to us (no tools needed and no need to keep the original packaging).

We may offer additional advice on how to adjust the chair or improve your workstation setup before you return the product to us.

In order to approve your refund request the product must be returned to us without any damaged components or scratches.

You are only eligible for a refund if you haven’t already purchased and returned a product to us.


The seller is a UK VAT registered company.
VAT number: 293 4280 87


Prices for our products are subject to change without notice due to variations of currency exchange rates and other factors. The seller reserves the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. The seller shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the service.


The seller has made the best effort to display as accurately as possible the colours and images of its products that appear at the site. The seller cannot guarantee that your computer monitor’s display of any colour will be accurate. The seller reserves the right to limit the sales of products to any person or geographical region. The seller may exercise this right on a case-by-case basis. The seller does not warrant that the quality of any of products, services or information purchased or obtained by you will meet your expectations.


The seller has no liability (including liability in negligence) to you or any other person for any loss or damage (consequential or otherwise) however suffered or incurred in relation to the products offered on this website or caused by or resulting directly or indirectly from those products or from any failure, breakdown, defect or deficiency of any nature in the products.